FANCLUB PRESALE - MONDAY 20th NOVEMBER


STATUS:

Presale codes Have been sent out to all fan club members

 Don't worry if you received two codes! We were just testing to ensure everything worked!

 

Want a piece of this? Join the Fan Club now and get your code within 30 minutes!

Join the Fan Club... If you haven't already!!

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A QUICK FAQ FOR FOLKS WHO HAVEN'T TAKEN PART IN ONE OF OUR PRESALES BEFORE...

WHAT IS A PRESALE?
We give Iron Maiden Fan Club members the opportunity to buy tickets ahead of the general public. We do this for our own shows as possible, but regret that we cannot do presales for festivals.  

WHEN IS THIS HAPPENING? 
The presales for the Legacy of the Beast European tour take place on Monday 20th November - the majority at 9am local time.

HOW MANY TICKETS CAN I BUY?
You can buy up to 4 tickets per show.

ARE YOU DOING PAPERLESS TICKETS AGAIN?
In the UK, yes. Full details on what and why can be found here.

OK - SO HOW DO I TAKE PART?
All fanclub members will be sent an individual pre-sale code, which you enter into the ticketing site to buy your tickets. You will be sent full instructions on what to do, including links to the ticketing sites. Your code will arrive in your Private Message box - it is NOT sent by email.

WHEN WILL I GET MY CODE?
Codes have been sent to everyone in the fanclub. If you join now, you should get your code within 30 minutes of creating your username. 

If your code hasn't arrived, please make sure you open the Inbox of your PMs (as shown below) and then wait 10 mins before contacting us!

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WHY HAVE YOU SENT ME A CODE FOR SOMEWHERE I DON'T LIVE?
Every fanclub member gets a code for EVERY show we do a presale for - lots of people like to travel overseas and check out shows in different countries. So if you aren't interested, just ignore the private message and move on with your life :-)

I DON'T KNOW IF I'M A FANCLUB MEMBER OR NOT. HOW CAN I CHECK?
Click on the little person at the top right of the screen and login with your MusicGlue email/password. Click the little person again and you get a side menu - look under Your Membership. 

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Note - if you know you're a current paid-up member of the FC but you haven't signed up for a MusicGlue account (we switched to them in September, sent a few mails about it) all you need to do is go to https://user.musicglue.com/forgotten-password  and enter the email address that you registered on the old FC with. Hit Send Reminder and you'll be able to reset your password and then you're good to go.

 

CAN I JOIN NOW?

You certainly can. Once you've bought your membership, make sure you check your email as there is a final important step - setting up your username. If you don't do that bit, we can't send you a presale code!

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I'M CONFUSED. HELP ME.

Need help? Read all the stuff up there and still lost?

If your question is directly related to the checkout process please mail support@musicglue.com 


If your question is to do with the forum, private messages, ticketing or anything like that:

- Make sure you've checked your Private Message Inbox and given it 10 minutes to catch up, as explained in the FAQ above

- If you still haven't got your code, mail tickets@ironmaiden.com 

- Make sure you tell us your USERNAME and your email address, if you're mailing about codes

- If you're mailing about something else, just give us as much detail as you can.

 

 

Please DON'T mail Laz at fanclub@ironmaiden.com if it's a presale-specific query, he'll just forward it to us and that delays getting you a response.

Do please remember we're UK people and need to eat, sleep and such.

 

THERE'S SOMETHING IMPORTANT I SHOULD KNOW, ISN'T THERE...

Yup. Your pre-sale code is sent to you by private message. Not by email, but by PRIVATE MESSAGE.

We'll just say that a third time to be absolutely clear...

P R I V A T E  M E S S A G E.

You can access your Private Message box by going here and clicking on the INBOX on the left.  I might sound like a broken record, but there's always someone who tells me I've ruined their entire life by not sending them a code because they were looking in their email. We use Private Messages because there are no issues with spam/junk filters, bouncebacks or anything like that.

 

Presale links and times

 
All presales start Monday 20th November and are exclusive to the IMFC through Monday, after that they may be shared with local promoter presales.

Don't worry if links don't work yet or bits aren't appearing, it'll all be live in time on Monday.

ESTONIA Ends Thursday FRANCE Ends Thursday
FINLAND Ends Thursday PORTUGAL Ends Thursday
SWEDEN Ends Thursday SPAIN Ends Monday evening
DENMARK Ends Thursday CROATIA Ends Thursday
GERMANY Ends Thursday POLAND Ends Thursday
ITALY Ends Monday evening UK Ends Thursday
CZECH REPUBLIC Ends Thursday    
SWITZERLAND Ends Wednesday    
HOLLAND Ends Thursday    

ISN'T THERE LOTS OF GNARLY SMALL PRINT I SHOULD READ?

 

Of course there is! Here you go:

Pre-sale codes allow fan club members to access the ticket agent's website ahead of the general public, giving them the opportunity to purchase their tickets early. They do not guarantee a ticket.

Tickets can only be purchased via the ticket agent's website - there is no facility for fanclub members to buy pre-sale tickets over the phone.

Ticket agents will require members to use a credit/debit card to purchase. Ensure you are familiar with the methods used for paperless ticketing where applicable, as you are required to bring the card with you to enter the show.

The ticketing websites have been tested with the most popular operating systems and web browsers. We cannot take any responsibility for problems with these external sites or with issues on your own computer that cause you to be unable to access the pre-sale.

The ticketing websites may only be available in the appropriate language for the country they're in.