Fan Club Presale

WHAT IS A PRESALE?
We give Iron Maiden Fan Club members the opportunity to buy tickets ahead of the general public or any ticket company / venue presales. We do this for our own shows as much as possible, but regret that we cannot do presales for festivals.  

WHEN IS THIS HAPPENING? 

The presale for Argentina has now finished.

The presale for the US & Canada has now finished. Your code will work throughout Thursday, but no more codes will be sent out as the Ticketmaster, LiveNation and Venue presales are all starting.

The presale for Mexico has now finished.

Presale codes for the above have been sent to all existing FC members (check your FC inbox). 

The presale for Chile starts on the 23rd - we'll send codes for that in a couple of weeks!


HOW MANY TICKETS CAN I BUY?
You can buy up to 4 tickets for each show.

OK - SO HOW DO I TAKE PART?
All fanclub members will be sent an individual pre-sale code, which you enter into the ticketing site to buy your tickets. Your code will be sent to your Fan Club Inbox - it is NOT sent by email.  You'll also receive info on ticketing links and anything else you need to know.


AN IMPORTANT NOTE FOR OUR VETERAN FAN CLUB MEMBERS
Things have changed! Your code will arrive in your new and shiny Fan Club inbox - not in your private message box on the forum like it used to! Everything else works just the same.

 

I'M CONFUSED. HELP ME.


I HAVEN'T GOT MY CODE!!!!!!11111

Remain calm.
- Have we sent them yet?  Check the top of the page, we'll have updated it when they're sent.
- Are you a current fan club member?  You can see below how to check.
- Did you just join the FC 3 seconds ago?  Give it 10 mins before checking again, the system might be taking a little time to send the messages.
- Are you looking in the right place?  Codes are sent to your FC Inbox - not by email and not by the old PM system on the forum.
- Have you had an email from Music Glue? Music Glue provide the system the FC runs on, and will send you an email to tell you your code has been delivered. The email has a link in it that will take you straight to your code.

If you've checked all those things, our contact emails can be found further down the page.

I DON'T KNOW IF I'M A FAN CLUB MEMBER OR NOT. HOW CAN I CHECK?
Click here and login with your email/password. Click the little person and you get a side menu - look under Your Membership. 

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If your membership has expired or you are yet to join, you can do so here. 

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WHY HAVE YOU SENT ME A CODE FOR SOMEWHERE I DON'T LIVE? 
Every Fan Club member gets a code for EVERY show we do a presale for - lots of people like to travel overseas and check out shows in different countries. If you're not interested, just ignore it.


I'M A BALL OF STRESS AND MY LIFE WILL LITERALLY BE RUINED IF I DON'T GET IRON MAIDEN TICKETS. ANY ADVICE?
Relax. There's plenty of time, we won't sell all the presale tickets in the first 5 minutes.  Well, apart from that one time but that's cos the venue only put 50 tickets on sale by mistake... We got more added and it was fine.  In short - we want you to get your tickets and we'll be keeping an eye on things to solve any problems that happen during the presale. Don't worry.


WHAT'S THIS FIRST TO THE BARRIER THING I'VE HEARD ABOUT? 
There's a page for that.


DO YOU SELL VIP UPGRADES?
You can buy a Trooper VIP upgrade for shows in the US and Canada.  FC members get a discount. The tickets will go onsale Tuesday for FC members and Friday for everyone else. Note that the package doesn't include your gig ticket - you need to get that yourself. Which is presumably why you're on this page.

We don't sell any type of 'meet & greet' ticket.


THERE'S A FAN CLUB TRIP?
Over here. 


NOPE, YOUR FAQ IS GARBAGE, I STILL HAVE QUESTIONS! 

If your question is directly related to the fanclub membership purchase process, password recovery or any other login issue please mail support@musicglue.com 

If you think you haven't received your code (and you have checked that you're an FC member) please mail support@musicglue.com 


If you've got a question about something else (presale related), and you promise you've read the stuff up above, you can mail tickets@ironmaiden.com 

 - Make sure you tell us your fc-registered email address and if you're asking about a show, tell us which one!

 - Remember we’re in the UK so timezones may be a factor in us replying! 

 

ISN'T THERE LOTS OF GNARLY SMALL PRINT I SHOULD READ?

 

Of course there is! Here you go:

Pre-sale codes allow fan club members to access the ticket agent's website ahead of the general public and any other presales, giving them the opportunity to purchase their tickets early. While we work extremely hard to ensure that the very best seats and an ample quantity of floor tickets are made available in the presale, we cannot guarantee a ticket.

Presale codes seen traded in public or being sold in public may be cancelled. This is at the IMFC's discretion.

Tickets can only be purchased via the ticket agent's website - there is no facility for fanclub members to buy pre-sale tickets over the phone.

Ticket agents will require members to use a credit/debit card to purchase. Ensure you are familiar with the methods used for paperless ticketing where applicable.

The ticketing websites have been tested with the most popular operating systems and web browsers. We cannot take any responsibility for problems with these external sites or with issues on your own computer that cause you to be unable to access the pre-sale.

The ticketing websites may only be available in the appropriate language for the country they're in.

We'll give you as much information as we can, but final responsibility lies with the buyer.

The FC is assisting you in gaining early access to tickets only - we have no control over seating plans, prices, ticket company customer service, refunds or anything like that. If you have any issues, please contact the ticketing company direct. 

The FC reserves the right to check data after purchase and, with the assistance of the ticketing companies, cancel any purchases they deem fraudulent. 

 

 

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